Implementation of an SAP system for TUI

As part of our largest single order in the history of the team neusta group of companies, we implemented the implementation of an SAP system for the tour operator TUI.

Imagebild mit Pärchen auf zwei Liegen am Strand für Case TUI SAP Einführung

Project shortcuts

New SAP software is to be developed for the processes in the "order-to-cash" environment. The software should include processes of accounts receivable accounting, accounting and controlling in order to fully replace the Oracle e-Business Suite used up to now. In addition, a large number of tourist systems are to be connected to the new solution. After more than two years of project duration, we were able to introduce an SAP industry solution for tourism at TUI. In the future, we plan to introduce the SAP total solution at other international TUI companies.

The replacement of the Oracle system

In a project team consisting of 50 TUI specialists in the fields of accounts receivable, financial accounting and controlling as well as 30 IT experts from TUI, we applied a combination of agile elements and the classic waterfall method as a project management method.

One challenge was to design the solution within the SAP standard processes in order to avoid a multitude of customizations on the customer side. The aim was to implement an SAP system for the German market and then optionally roll it out to other European countries.

Of particular note are the fully automated processes for processing bulk data from the pre-systems. This includes master data such as customers, agencies, transaction data for bookings, rebookings and cancellations. The data from the previous system, the Oracle e-Business Suite, should be migrated. The integrated SAP solution includes SAP SD for order management, SAP FI for accounting, an SAP SD/FI interface for communication between the two areas and an SAP/Oracle interface for accessing the Oracle database.

Imagebild Strand mit Meer und Palmen für Case SAP-Einführung bei TUI

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Antje Meyer-Heder

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+49 421 696990-10

Dirk Kabus

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+49 421 696990-20